Warranty Information
At MR HSW, we stand behind the products we sell. This Warranty Policy explains how warranty claims are handled.
Warranty Availability
Warranty is available only on selected products.
If a product includes a warranty, the warranty period and details will be clearly mentioned on the product page before purchase.
Products without warranty information should be considered non-warranty items.
Warranty Coverage
The warranty covers products that stop working due to manufacturing defects or functional issues during the warranty period.
If a covered product becomes non-functional within the stated warranty period, MR HSW will provide a replacement product.
Warranty Does Not Cover
The warranty does not cover:
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Physical damage
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Accidental damage
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Water or liquid damage
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Improper use
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Unauthorized repairs or modifications
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Normal wear and tear
The warranty is intended for products that fail during normal use due to product-related issues.
Warranty Claim Process
To request a warranty claim:
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Contact MR HSW support.
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Provide your order details and explain the issue.
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Follow the instructions provided by our support team.
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Ship the product to the address provided by MR HSW.
Shipping Costs
Customers are responsible for shipping costs when sending products for warranty claims.
MR HSW recommends using a reliable courier service and keeping the tracking information until the process is completed.
Replacement Policy
If the warranty claim is approved, MR HSW will replace the product with the same item or an equivalent replacement, depending on availability.
Warranty claims do not qualify for cash refunds unless otherwise stated.
Support
For warranty assistance, please contact:
WhatsApp: +92 334 3448377
Email: mrhswshop@outlook.com
Thank you for choosing MR HSW.
